About these terms
These Terms of Use apply to your access to and use of the public Prestwick Pay website, its content, business inquiry links, and other public-facing resources operated by Prestwick Global Inc. By using the website, you agree to use it lawfully and in accordance with these terms.
These are website terms only. Separate onboarding documents, portal terms, provider terms, service terms, or customer agreements may apply if an inquiry proceeds beyond the public website. If a separate agreement conflicts with these terms for a specific service, that separate agreement controls for that service.
Business use and authority
The website is intended for people seeking information or contacting us for legitimate business purposes. If you submit information for a company or another person, you must be authorized to provide it and to communicate with us about that inquiry.
You are responsible for ensuring that information you provide is accurate, current, complete, and not misleading.
Website information and inquiries
The website provides general information about Prestwick Pay and its business payment support approach. Website content is not an offer to provide a service in every jurisdiction, for every business, or for every payment use case.
Submitting an inquiry does not open an account, create a customer relationship, confirm eligibility, reserve a rate, or require Prestwick Pay or any third party to provide a service.
Eligibility and service availability
A possible next step may depend on business activity, payment purpose, markets, counterparties, expected timing, information quality, provider coverage, operational capacity, and applicable requirements.
Prestwick Pay may request additional information, decline or pause an inquiry, restrict access, or stop communications where reasonably appropriate. No public website statement guarantees onboarding, approval, pricing, timing, route availability, settlement outcome, currency availability, or third-party acceptance.
Client portal access
Portal access, if made available, is limited to authorized users. Users are responsible for keeping credentials confidential, using accurate information, maintaining reasonable device security, and promptly reporting suspected unauthorized access.
Prestwick Pay may restrict, suspend, or disable portal access where reasonably necessary to protect users, providers, systems, service integrity, legal obligations, or operational processes. Additional portal or client terms may apply.
Acceptable use
You may not use the website, inquiry forms, email links, or portal links to:
- Submit unlawful, false, misleading, abusive, or unauthorized requests.
- Attempt fraud, sanctions evasion, impersonation, credential theft, or misuse of any service or communication channel.
- Upload malicious code, send spam, operate abusive automation, scrape protected content, or attempt unauthorized access.
- Submit identity documents, bank credentials, complete transaction instructions, or private account records through the public inquiry form.
- Copy, interfere with, reverse engineer, or misuse website content, systems, or brand assets.
Third-party services and links
Prestwick Pay uses third parties for functions such as hosting, security, forms, email, technology, professional support, and operational services. Third-party websites and services have their own terms, privacy notices, eligibility standards, availability, security practices, and operating requirements.
Links to third-party websites are provided for convenience or to support a particular process. Prestwick Pay does not control and is not responsible for third-party content, availability, pricing, decisions, security, or practices.
Intellectual property and website content
Prestwick Pay names, marks, logos, copy, design, graphics, icons, images, website structure, and other materials are owned by Prestwick Global Inc or its licensors unless otherwise stated. You may not copy, modify, frame, resell, distribute, or misuse website materials without written permission.
Website information may be updated, corrected, withdrawn, or changed at any time. Content may become outdated, incomplete, or unavailable.
Electronic communications
When you submit an inquiry or use a client-facing channel, you agree that we may communicate electronically about your inquiry, review status, service information, notices, records, and related operational matters. You are responsible for keeping the contact information you provide accurate and monitored.
Website availability and changes
We may update, correct, restrict, suspend, or remove website content or functionality at any time. Information may become incomplete, unavailable, or out of date, and the website may occasionally be interrupted for maintenance, security, provider, or technical reasons.
Disclaimers and limits
The public website is provided on an informational and as-available basis. To the extent permitted by applicable law, Prestwick Pay does not make warranties about uninterrupted access, error-free content, a response within a particular time, or the availability or outcome of any service.
To the extent permitted by applicable law, Prestwick Pay is not responsible for indirect or consequential loss arising only from reliance on public website content, website interruption, third-party availability, or information supplied without further review. Nothing in these terms excludes liability that cannot lawfully be excluded.
Updates and contact
We may update these terms as the website or applicable requirements change. The date above identifies the current posted version. Your later use of the website is subject to the version available at that time.
For questions about these website terms, contact account@prestwickpay.com.